EIR helps to transform your HCM business processes by implementing all SuccessFactors® modules using a process-first framework developed over a decade partnered with SAP. Leveraging our experience and technology, EIR is uniquely positioned to implement and transform your full-suite SuccessFactors landscape.
EIR are process consultants first, then technology consultants second. We help optimize your SuccessFactors technology by understanding your business process first and then molding the technology around it. If it is either annual rollover activities or large process changes, EIR will share common practices from clients and downstream impacts of enhancements, with your long-term HR Technology strategy always in mind.
EIR|WORKstream® accelerates HUMAN CAPITAL MANAGEMENT transformation by delivering automation to help streamline business processes driving faster implementation and optimization, at a lower cost.
We have partnered with SAP® SuccessFactors® for over a decade, providing consulting services to over 100 clients (big and small), EIR has seen it all. With an EIR Health Check, let us see how we can help you better optimize your HR technology investment.
Our passion is for helping people who deliver Human Capital Management solutions to their organizations. With over 20 years of experience working with different-sized clients in diverse businesses, we can understand their HCM business challenges and share suggested solutions. Our approach is to closely engage with what our clients are saying, asking relevant questions, and by way of understanding your full process, then find the way to leverage SuccessFactors® HXM to solve your challenges. Time is one of our clients’ most precious resources, so we deliver these solutions efficiently and effectively.
Our experts help our clients to deliver Human Capital Management (HCM) services more effectively to their organizations. Our HCM subject matter experts have over 25 years’ experience in over 600 projects thereby increasing the likelihood that we have seen similar HCM challenges. Our certified SuccessFactors® Technologists have implemented or optimized client’s technology in as many projects. We have seen and solved HCM challenges that you are facing. EIR has unparalleled experience overcoming many complex business challenges and helped best fully optimize each client’s investment in SAP SuccessFactors®.
WORKstream, our SAP BTP-built technology, helps to extend the SuccessFactors® HXM solution suite. Through over 600 clients’ experiences and hearing similar challenges across our client base, EIR developed “WORKstream” to help solve process and technology challenges that SuccessFactors® could not solve through standard functionality. Workstream accelerates implementations through automation while ensuring data security and accuracy. Our clients save time by automating manual HCM processes. The logic built into Workstream can use data from different sources, making it easier to provide clients with necessary comprehensive reports and analytics.
Our client’s projects are multifaceted business process improvement and technology projects using diverse and varied client personnel. Our approach understands the complexity of managing the project resources and time, interpreting complex, various business requirements, configuring individual modules of SuccessFactors®, testing the solution to meet client needs, and ensuring we transfer knowledge while delivering a value-based solution. Our team of expert’s approach provides more specific value to these functions while reducing overall costs. We generally assign specialists in project management, solution architecture, SuccessFactors® module lead, and coordinator for administrative activities. Along with our governance model, this approach helps us to deliver successful projects on-time and on-budget.
Transform
EIR helps to transform your HCM business processes. By working with 100 companies on HCM process centric projects our clients understand how our expert’s experience enabled by technology can be a framework for improving processes. First and foremost, we collaborate with clients to understand the purpose and goals of their HCM process and then design an implementation approach to transform these processes. Our process-first implementation framework ensures alignment of operations with enabling technologies. Our framework creates a data-driven optimization process, that dentifies inefficiencies, and transforms HCM processes. Leveraging technology effectively to improve processes and employee experiences is imperative, along with innovative technology like SAP SuccessFactors and our WORKstream automation tools,we also use innovations like generative artificial intelligence. We help our clients understand the technology’s capabilities and think about how they can be used in the long term to transform existing processes by automating them fully. Finally, we deploy a continuous improvement process to ensure procedures are updated to the ever-changing business needs with fast, easy access to compensation.
Enhance
Whether you have just implemented SuccessFactors, or you have been a client for a while, EIR can help optimize your SuccessFactors technology. Enhancing a client’s SF technology typically entails providing guidance on data issues, general questions from client administrators, and providing advice on real-time scenarios. EIR also provides hands-on configuration assistance for all our existing SuccessFactors clients where optimization is needed, this may include adding in new features or functions, rolling-out SuccessFactors to additional countries, integrating within the SF suite of products or to other third parties, reducing manual workarounds and generally improving on a prior implementation.We also have “Ask the Expert” sessions, where a client administrator completes the “hands-on” system work, guided by the EIR Expert, or reviews your end-to-end process and recommends potential enhancement opportunities for your consideration. System provisioning access for EIR is not required
if you should require additional “Ask the Expert” support.
Extend
EIR|WORKstream extends SuccessFactors HXM Solutions. EIR|WORKstream (WS) accelerates Human Capital Management(HCM) process transformation projects by enhancing the already robust suite of HXM products. WS is a digital transformation platform designed to provide more business value through improved HCM processes while empowering HCM Teams to deliver services more effectively at faster speeds and lower costs. WS’s innovation is that it helps to migrate data and provide seamless integration between SAP products and third parties EIR can help you leverage your HR technology investment across the entire Human Capital Management Process. From recruiting to off boarding. EIR has experts to help optimize your end to end HR processes.
“There were many customizations that were requested due to the complexity and variation of businesses. EIR worked well to help determine where customization was necessary and could be delivered and where it was best to work with the business develop alternative solutions.”
“Our organization is very complex and EIR, by way of SuccessFactors, helps us manage 22 variable pay short-term incentive plan calculations. Each year we have a number of changes that directly require configuration changes in which EIR assists us in recoding SuccessFactors to calculate correctly in a fast and efficient manner. Our project lead diligently reviews our plan changes, understands them, and then works on implementing these changes in a seamless manner.”
“Our project consisted of fixing a bad Variable Pay module implementation/integration, configuration of variable pay, configuration of compensation worksheet and compensation statement as well as mentoring and documentation for our HRIS and Compensation Analysts. EIR met and exceeded all project expectations and delivered on time, to scope and within the expected budgeted hours.”
“All of the standard business challenges were met including configuration of the forms,complex workflows and detailed reports. EIR developed a HANA based process that detects changes in specific data fields from our nightly uploads, which is something not even SuccessFactors has been able to accomplish.”
“Superior product knowledge, first rate customer support, and unparalleled problem-solving is a powerful combination and one you cannot afford to miss out on. EIR has all of this! We could not have had a successful cycle without them.”
“EIR has been a good partner to to work with. We are also leveraging some of their add-on applications due to deficiencies in the SAP product design. We continue to work through product gaps and create integrations with EIR, where possible”.
“EIR is our most reliable SuccessFactors configuration partner and we highly appreciate their expertise – including their technical, interpersonal and business expertise. They are super knowledgeable, solutions-oriented and a true pleasure to work with!”
