SAP SuccessFactors® Expertise. Delivering HCM Results.
SAP SuccessFactors® Managed Services: Maintain Your Environment
Keep Your HCM Platform Running Smoothly Year-Round
SuccessFactors environments evolve, requiring new configurations, new business needs, and new compliance requirements.
EIR delivers reliable, ongoing Managed Services to keep your system stable, aligned, and performing at its best.
EIR acts as an extension of your HRIS team, providing direct access to senior experts who quickly resolve issues and keep the system moving forward.
What Managed Services Include:
EIR Managed Services has flexible hours to use as you need on anything from small changes to big projects within one contract, no additional procurement needed.
Flexibility and precision is at the heart of EIR’s Managed Services Offering
Below are some examples of how you Managed Services can be used, and our flexibility means we can go beyond this list and adapt to your business needs.
Bigger Projects such as:
- System health checks and assessments
- Configuration updates and corrections
- Quarterly enhancements
- Reporting improvements
- Compliance updates
- Targeted optimization work
- Support for all SuccessFactors modules
- Integration support
Needs as they come up:
- Production Support
- Strategic advisory and roadmap guidance
- Small changes as they come up
- Flexible hours to use as you need
Support Models
Full Platform Support
End-to-end support across all modules.
Module-Specific Support
Targeted support for priority areas.
Flexible Hour Banks
Predictable support without long delays.
End-to-end support across all modules.
Targeted support for priority areas.
Predictable support without long delays.
Keep SuccessFactors performing at its best.
How We Partner With Your Team
Direct access to senior consultants
Fast response times
Clear documentation and communication
Practical recommendations grounded in HR operations
Built for HR.
Backed by Experience.
Focused on Results.
Service
Execution
Results
